What Do US Customers Say About Battery Life of Refurbished E-Bikes?

Written by: Rémy Rossi | October 19, 2025 Time to read 5 min

Worried your used e-Bike won’t go the distance? Upway’s tested batteries prove secondhand rides can feel brand new.

More about the Author: Remy Rossi

Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.

Rider removing battery of Aventon Pace electric bike
So-called “battery anxiety” doesn’t only refer to worrying about running out of juice mid-ride. Wondering about the health of the battery of a pre-owned electric bike can also be cause for hesitation— but it doesn’t have to. The most trusted used e-Bike retailers check battery life and capacity to ensure good range and performance. At Upway, battery range averages between 80–100% of original capacity at resale. Enjoy peace of mind and say goodbye to range anxiety on refurbished e-Bikes!

How long do batteries on refurbished e-Bike last?

Electric mountain bikes with Upway tote bags

The batteries on refurbished electric bikes have been thoroughly inspected and checked— often including a warranty— and will often last for years to come. Certification processes like Upway’s 50-point inspection run diagnostics to find out the exact condition, health, and capacity of the battery. If the battery is determined to have less than 80% of its original capacity, we’ll replace it with a fresh battery. On other e-Bikes, like new models ridden less than 5 miles, the battery is often in perfect or near-perfect condition, ready to provide assistance for thousands of miles. 


“My son is happy to have it. Good quality. Battery is long-lasting and has the ability to charge easily.” 

Otka San, Upway customer, September 16, 2025

Do refurbished e-Bikes come with new batteries?

Refurbished e-Bikes with a battery less than 80% of its original capacity receive a fresh battery to restore top performance and range. Not all Upway e-Bikes receive a new battery because many of them are in excellent shape already, having come directly from brands or professional bike shops with only a handful of miles ridden.


“Upway sold me a Quietkat Bandit, and it arrived without any problems. It was packaged well and delivery was fast, with updates on shipping all along its journey. In the description, they stated the battery pack had been refurbished, and that was the main selling point why I decided to buy the older bike. I've had the bike and ridden it for about 100 miles without any problems. I believe the purchase has an exceptional value at about 75% off the original price.” 

Peter Matthews, Upway customer September 25, 2025

Pedego electric bike in orange

Upway guarantees battery capacity & health

Upway mechanics use the latest diagnostics software to determine battery capacity and install a fresh battery when required. Every e-Bike comes with a 1-year warranty that covers all mechanical and electrical components, including the battery and motor. Each model listing also states the battery capacity, charge cycles, and whether or not it’s the original battery.

“A+ Experience. I bought a pre-owned Gazelle e-bike from Upway. It arrived the next week with a fully-charged battery and everything in working condition. It was packaged very well and took only minutes to assemble. It was ready to ride right away and was a lot of fun. I would recommend Upway to anyone who is in the market for an e-bike. Easy to work with and good prices.” 

Kevan Ventura, Upway customer, August 20, 2025


Want a spare battery, or is it finally time for a replacement? Browse Upway’s selection of high-quality Bosch batteries and electric bike chargers.

Frequently Asked Questions

What’s the average lifespan for an electric bike battery?

Electric bike batteries generally last between 500-100 charges or several years, but this depends on the manufacturer, usage, and storage. Many batteries are rated for longer, including Giant EnergyPak batteries for over 2,000 charge cycles. 

How do I know when my e-Bike battery needs to be replaced?

Over time, e-Bike batteries gradually wear down through normal use, diminishing their capacity to hold a full charge. As a result, you’ll notice a decline in the distance your bike can travel on a single charge. While there’s no fixed lifespan, a noticeable drop in performance—especially if it affects your daily riding habits—is a clear sign that it’s time for a replacement.

How do I keep my e-Bike battery healthy?

Store the battery at or around room temperature and avoid prolonged exposure to the elements or extreme cold, which can decrease performance. For long-term storage, try to keep the charge level between 30%-80%. Charging the battery after every ride is perfectly fine, too.

Key Takeaways


  1. Reliable Range: Upway refurbished e-Bikes average 80–100% of original battery capacity at resale.
  2. Certified Quality: Each bike undergoes a 50-point inspection and includes a 1-year battery warranty.
  3. Peace of Mind: Batteries below 80% capacity are replaced with new ones, ensuring lasting power and performance.




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Visit below articles for more info about electric bikes 

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How Can I Tell If a Pre-Owned E-Bike Is Reliable Before Purchase?