Talk to an expert

---

Our team is here to help you choose the perfect ride!

We are here to help

Still hesitating or unsure which e-Bike is the perfect fit for you? 

No worries — the Upway team is here to guide you every step of the way! Whether you have a specific question or just need help exploring your options, our experts are ready to assist.

Choose what options below works best for you to reach out — we’ll take care of the rest!

WAYS TO REACH OUT:

Support Chat

Got a question? Chat with us via the support chat by clicking the button in the bottom-right corner

Our bike experts will help you understand key features, compare models, and make sure you’re on the right track. 

Video Call

Want a closer look at a few bikes? Click the button below to book a video call. One of our experts will walk you through the models live on camera and answer all your questions, just like in a showroom, from the comfort of your home.

In-Person Showroom Visit

Prefer to see and test the bikes in person? You’re welcome to visit one of our showrooms in Los Angeles or New York, meet our team, and try out the bikes yourself. And the best part? You can take it home the very same day.