Are all e-Bikes eligible for FSA/HSA Spend? Not all e-bikes qualify for HSA/FSA spend. E-bikes that are Class 1 are eligible for FSA/HSA funds through Truemed. Bikes that include a throttle or have a max speed of over 20mph are not eligible.

At checkout, you’ll have the option to “Pay with HSA/FSA funds.” This will direct you to the Truemed site, where you will take a brief health intake survey asking if you are working to treat, mitigate, or prevent a chronic health condition. Once you’ve completed the survey, enter your payment details – either your HSA/FSA card or a credit/debit card – to complete the checkout process. After checkout, your answers will be reviewed by a licensed medical provider and you will be emailed a Letter of Medical Necessity (LMN) if you qualify. If you do not qualify, you may cancel your order at any time prior to delivery. If you validly cancel your order, your refund will be submitted to Truemed.

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified health expenses (up to certain limits established by the IRS). These accounts are usually set up and managed by an HSA or FSA administrator, and you may have access to these accounts through your employer. HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year. To learn more, please send an email to support@truemed.com

Truemed partners with health and wellness brands to enable qualified customers to use pre-tax HSA/FSA funds on health and wellness purchases. Truemed partners with a network of medical practitioners who can issue Letters of Medical Necessity to qualifying customers, thereby allowing customers to spend pre-tax HSA/FSA funds on medically-necessary health and wellness products. 

For more information, please send an email to support@truemed.com

If you don't have an HSA/FSA card, you can pay with a credit or debit card to complete your eligible e-Bike purchase using the Truemed checkout option. 

After you complete Truemed's qualification survey, you can submit payment via Truemed. Truemed will email your Letter of Medical Necessity (LMN) if you qualify along with detailed instructions on how to submit your payment to your HSA/FSA plan administrator for reimbursement. 

You will need to submit your LMN and e-Bike purchase receipt to your HSA/FSA plan administrator for reimbursement from your HSA/FSA funds. If you do not qualify, you may cancel your order at any time prior to delivery. 

If you validly cancel your order, your refund will be submitted to Truemed. 

For more information please send an email to support@truemed.com

HSA/FSA funds are pre-tax, meaning you don’t pay income tax on money you contribute (up to IRS limits). Using these funds increases your purchasing power compared to post-tax money. 

Savings amount depends on your federal and state income tax brackets, which is determined by your annual taxable income.

Yes. A medical practitioner can issue a Letter of Medical Necessity to a patient who meets the requirements to qualify to use HSA/FSA funds on health and wellness purchases, as set forth by the Internal Revenue Service.

Yes. First-time buyers of the selected e-Bikes, you'll have 14 days from delivery to try the equipment at home.

• 14-day Returns must be in like-new condition. 
• Pickup and refund are included, excluding return fees. 
• Any fees are not eligible for HSA/FSA reimbursement.