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Best Value
Surface 604
Rook
- Year
- 2021
- Size
- S: ideal for riders between 5ft 2in and 5ft 7in
Only one available
Why we love it
The Surface 604 Rook is an electric bike designed for those seeking a comfortable and versatile ride. With its step-through frame, it's easy to mount and dismount, making it suitable for a wide range of riders. Whether you're commuting through the city or enjoying a leisurely cruise, this e-bike offers a smooth and enjoyable experience, all while powered by an efficient electric motor for a boost when you need it most.
Top features
High-capacity battery for extended range
Excellent value
Hydraulic disc brakes for effortless, powerful and progressive brakes for complete safety
Specifications
General
Brand: Surface 604
Model: Rook
Usage: City
Color: Black
Year: 2021
Mileage: 341 mi
Weight: 62 lb
Frame type: Open
Sizing
Manufacturer's size: S (ideal for people between 5ft 2in and 5ft 7in)
Seat tube length: 45 cm
Equipment & Accessories
Double kickstand: No
Rack position: Rear
Electrical
Battery
Condition: Original
Battery capacity: 672 Wh
Battery location: Frame
Battery removable: Yes
UL certified: No. Unavailable for purchase in New York City. Learn more.
Motor
Brand: Bafang
Model: RM G020 500
Engine location: Rear hub
Engine torque: 45 Nm
Engine power: 500 W
Assistance type: Pedal and Throttle
Max speed: 20 mph
e-Bike class: Class 2
Mechanical
Drivetrain & Braking
Shifting: Derailleur
Transmission: Chain
Derailleur model: Shimano Alivio
Number of speeds: 9
Brakes: Disk | Hydraulic
Wheels & Tires
Wheels size: 27.5"
Tires: Panaracer (60-584 - 27.5 x 2.35)
History and Inspection Report
Inspection
Every e-Bike we sell undergoes our 50-point inspection process. Anything that doesn’t meet our standards is repaired or replaced by our mechanics.
Surface 604 Rook (2021)
Frame, drivetrain, braking system, wheels, tires and suspensions inspected and tested
Battery, motor and display diagnosed and in healthy condition
Software up-to-date
Test ride, deep cleaning and final quality control check
This bike has been inspected and tested in Los Angeles in August 2026.
Documents
Ownership history
This Surface 604 Rook was sold to us directly from an individual in July 2026.
Mechanic's note
This bike is in very good condition. There are some light scratches on the frame and other components.
This bike could cost less
Already own an e-bike?Many riders sell their old one to Upway while upgrading. It's simple, stress-free, and always with Upway quality.
Firm, hassle-free offer
Free pick-up or drop-off
Fast, secure payment
This bike could cost less
Already own an e-bike?Many riders sell their old one to Upway while upgrading. It's simple, stress-free, and always with Upway quality.
Firm, hassle-free offer
Free pick-up or drop-off
Fast, secure payment
Warranty and Protection
Included with your bike
Optional coverage available at checkout
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Frequently asked questions
Yes you can contact us via our chat (from 9am to 6pm ET), via email at helpdesk@upway.shop or you can schedule a call with one of our Upway experts using this link.
A large percentage of our stock is actually brand new. In many cases, we get these bikes still-in-box from both manufacturers and bike shops as overstock. While you will typically not be eligible for manufacturer warranty for these bikes, this is how we are able to offer them at such a steep discount. You can find all our new bikes here.
Yes! A professional bike mechanic has repaired, inspected, and certified your electric bike, meaning we are happy to offer a 1-year warranty that covers mechanical and electrical defects. If you experience any problems within the next 12 months receipt of your bike, please contact us via email: helpdesk@upway.shop.
If you would like, you can purchase a more robust warranty through our partner, Extend. You can read more about Extend's warranty here.
No. Your sales taxes will be calculated at check-out and vary per state. At the same time, you may not see any sales taxes applied to your purchase. If you have any questions, don't hesitate to reach out to helpdesk@upway.shop or via our chat.
Yes! The pictures you are seeing on the product page are the pictures of the exact bike you will receive if you purchase it. At Upway we truly believe in transparency and trust, so we decided to take the time to have at least 7 pictures of each bike we have in stock so that you know exactly what you are buying. If you have any questions or if you want more pictures, don't hesitate to reach out at helpdesk@upway.shop or via our chat.
Yes! You will receive the key(s), charger(s), all the accessories you see on the pictures if there are some (rack, basket, bag, etc except the bike stand in the photo) and the user guide if we have it.
Upway lets you choose to receive your bike either in 15-minute assembly or 5-minute assembly options. You can also select additional preferences for delivery speed and appointment choice. Shipping starts at $99 but varies by model (some bikes aren’t eligible for the 15-minute assembly). You can find more info on this page.
Please be assured that Upway has your back in case of any shipping damage. We generally recommend that customers do not refuse shipments. Upway will then credit you back a fair amount for any aesthetic, permanent damages such as scratches, and cover any repairs for functional damage.