Shipping explained


How does Upway ship your e-Bike?

Great question! When you order a bike with Upway, you have a few options, depending on your preference of both speed and assembly required.

Please note: All our options will require you to sign for your delivery.

Shipping methods explained

15-Minute Assembly (Parcel delivery)

This the most common way that retailers ship your bike! Your bike will be delivered so it takes 15 minutes to assemble it. (usually the pedals, handlebars, and front wheel are removed).

Details

Average Assembly Time Required: 15 minutes

Cost: $99

Time for Arrival: Approximately 1-5 business days

Our Carrier Partners: FedEx

5-Minute Assembly (Freight delivery)

Upway also offers the revolutionary option for you to receive your bike fully assembled! Set up takes just 5 minutes with this option, so you can hit the ground instantly. However, because of this, the packaging is too large to go through standard consumer mail services and instead must go through freight shipping.

Details

Average Assembly Time Required: 5 minutes

Cost:

    - $149/$199 depending on your location

    - +$49 for Express speed

    - +$49 per additional bike if you purchase more than one

Time for Arrival:

    - Standard: 7-9 business days

    - Express: 2-6 business days

Our Carrier Partners: FedEx Freight or SEKO

What our customers say about their shipping experience