A good-quality electric bike usually costs between $2,000 and $4,000 at retail, though premium models can run much higher. At Upway, you can find both new and pre-owned e-Bikes from leading brands—often at discounts of up to 60%!
What Kind of Warranty Should I Expect When Buying a Pre-Owned E-Bike?
Written by: Rémy Rossi | September 27, 2025 | Time to read 3 min
They say expect the best and prepare for the worst. Upway’s 1-year warranty keeps you worry-free and your e-Bike free of problems, just in case.
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
If you’re looking in the right places, you can set your expectations high when it comes to having a great warranty on a pre-owned electric bike. Quality e-Bike retailers stand behind their products and thorough reconditioning processes, providing an added guarantee for further peace of mind. Every Upway bike comes with a 1-year warranty, included for free. Not all pre-owned e-Bike sellers offer a warranty, but here at Upway, we think you’re worth it and it’s the right thing to do.
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Are warranties the same for pre-owned and new e-Bikes?
Warranties on brand-new e-Bikes typically cover more or last longer, but there are still generous warranties available when buying pre-owned. Most manufacturers include a 1- or 2-year warranty on key components such as the motor, battery, and controller on new models. Leading brands like Trek and Specialized also promise a lifetime warranty on the frame and rigid fork for the original owner, with any claims handled directly through the manufacturer or authorized dealer network.
These protections, however, apply only to the first purchaser. Once the bike changes hands, the original warranty is no longer valid. Certified pre-owned e-Bikes from Upway come with a fresh warranty from the retailer, designed to back the reconditioning process and reassure buyers of quality. While refurbished warranties typically don’t include lifetime frame coverage, they still provide dependable protection tailored to second owners.
These protections, however, apply only to the first purchaser. Once the bike changes hands, the original warranty is no longer valid. Certified pre-owned e-Bikes from Upway come with a fresh warranty from the retailer, designed to back the reconditioning process and reassure buyers of quality. While refurbished warranties typically don’t include lifetime frame coverage, they still provide dependable protection tailored to second owners.
Pre-owned e-Bike warranties are a must
I highly recommend buying a used e-Bike that is covered by a warranty, whether it’s from Upway, another online retailer, or a secondhand model guaranteed by your local shop. Not only does it provide peace of mind, but it signals that the refurbishing process has been completed to a high level, in which the business is willing to stand behind it with a warranty. Local listings and private sales don’t include warranties or buyer protection, and riders are hesitant to buy e-Bikes that way because of the added complexity of pedal-assist systems, and rightfully so. Do yourself (and future self) a favor and only purchase when there’s an included warranty on the pre-owned e-Bike.
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What you can expect from the Upway standard warranty
Upway includes a 1-year warranty on all e-Bikes that covers electronic and mechanical components. If there’s an unexpected issue or a defect that passes undetected, we will repair, replace, or refund to fix the issue! There’s no need to ship the bike back to us because we will work with your local bike shop to get it all sorted out.
- Includes: All electronic and mechanical components, manufacturer defects, and drive system malfunctions.
- Does not include: Misuse or normal wear and tear (such as drivetrain wearing, chain stretching, tire issues, brake pad replacement, etc.)
Frequently Asked Questions
How much do electric bikes cost?
What is the warranty on Upway bikes?
Upway sells electric bikes with a one-year warranty. The warranty guarantees the bike has no defects in materials or workmanship under normal use for twelve months from the purchase date by the original buyer. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- New vs. pre-owned warranties differ: While new bikes often include lifetime frame coverage, those protections usually don’t transfer to second owners.
- Certified pre-owned e-Bikes come with fresh coverage: Upway provides a 1-year warranty on every bike, backing the reconditioning process with real protection.
- Warranties signal trust and quality: Choosing a used e-Bike with a warranty ensures peace of mind and shows the seller stands behind the bike’s condition.
