How Upway’s Unboxed E-Bike Delivery is Changing the Game

Written by: Rémy Rossi | February 13, 2025 Time to read 3 min

At Upway, we do things a bit differently. Take advantage of free unboxed delivery in the LA area and receive your fully assembled, fully charged e-Bike!

More about the Author: Remy Rossi

Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.

Bianchi E-Impulso electric gravel bike

Upway has officially arrived on the West Coast and is making a big splash, opening our UpCenter in Los Angeles and offering free ‘white glove’ delivery for e-Bikes in the LA area. Customers located 100 miles around Los Angeles can now take advantage of a new kind of delivery to receive a fully assembled, fully charged e-Bike that’s ready to go— no need to mess around with big boxes or building bikes at home. And if you don't live around LA, Upway customers statewide in California can enjoy free standard delivery!

Upway’s new Unboxed E-Bike Delivery

The wheels never stop turning at Upway and the latest goings-on include our grand opening of the Los Angeles UpCenter, the new sister headquarters to our original UpCenter in Brooklyn. To kick things off in California, we’ve decided to offer ‘white glove’ e-Bike delivery for free in the LA, a first for the electric bike industry.


Los Angeles hills and Hollywood sign in the distance

How it works

If you live in or around Los Angeles, you’ll be able to enjoy Upway’s free (that’s right, free) unboxed delivery service. The offer is available for e-Bikes located in our LA UpCenter and will deliver a fully assembled, fully charged e-Bike that’s all set to ride, no need to fuss with cardboard boxes or finishing the bike assembly.
  • Eligible area: Customers who live within 100 miles of Los Angeles can take advantage of complementary Unboxed Delivery. California customers statewide enjoy free standard shipping!

  • Schedule your time: Choose your preferred 2-hour timeslot and the courier will deliver the e-Bike, load it off the vehicle, and hand it off to you directly.

  • Cost: Now here’s the best part, the delivery is completely complementary with any e-Bike!

Upway mechanic inspecting an electric bike

How other retailers ship their e-Bikes

Big cardboard boxes and partially assembled e-Bikes are the norm across the industry when it comes to shipping. And that’s to be expected— after all, disassembled bikes in uniform boxes are much easier and cost-effective to transport. But that leaves riders on the hook to unpack the box and complete the last bit of bike assembly.

At Upway, we’ve always made this process as painless as possible, offering 5-minute and 15-minute assembly shipping options where all you’ll need to do is install the handlebars on your e-Bike (tools and instructions provided). All California Upway customers enjoy free standard shipping statewide.

Brands like Aventon and Rad Power Bikes ship their bikes partially assembled, but customers can pay for professional assembly at a local bike shop or in-person delivery, though that service costs a pretty penny. Other retailers may ship their bikes in a way that requires more involved assembly, meaning it's more likely that you’ll end up with misadjusted parts or spend way too much time going down YouTube tutorial rabbit holes.

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Upway is leading the charge

Rider with a drink sitting next to a Specialized Globe Haul electric cargo bike
This time around, Upway has decided to reinvent e-Bike delivery and provide the highest-quality service at no additional cost for our California customers! It’s an unprecedented move that Upway is excited to announce and launch along with our new LA UpCenter. Whether you’re on the hunt for a daily commuter e-Bike or a trail-ready electric mountain bike, there are big deals available every day.


Key Takeaways


  1. Free ‘White Glove’ E-Bike Delivery in LA: Upway is revolutionizing e-Bike delivery by offering fully assembled, fully charged bikes at no cost to customers within 100 miles of Los Angeles.
  2. Industry-First Convenience: Unlike other retailers that ship bikes in boxes requiring partial assembly, Upway’s unboxed delivery service ensures a seamless experience, setting a new standard in the industry.
  3. Expansion Plans & Exclusive Deals: Upway has already launched free standard shipping statewide in California, while also offering major discounts on a variety of e-Bikes.




There is more to Explore

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NYC’s Congestion Pricing and What It Means for Commuters

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Everything You Need to Know About the California E-Bike Voucher

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Finally Here: California E-Bike Incentive Program