All Upway e-Bikes come with a 1-year warranty that covers motor, brakes, and battery performance. If you wish to extend your coverage, you can add an Extend plan at checkout to protect your e-Bike beyond the standard 1-year warranty. For more comprehensive coverage from Upway, get a custom Sundays Insurance quote at checkout for theft, accident, or damage protection.
Are Extended Warranties Worth It For Refurbished E-Bikes in the US?
Written by: Rémy Rossi | September 12, 2025 | Time to read 4 min
An extended warranty can feel like wasted money— until the day your e-Bike has an issue and the coverage pays for itself. Find out if an extended warranty makes sense for you.
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Extended warranties can really come in handy when your electric bike has an issue. But if you’re lucky enough to never run into a problem, a warranty can feel like an unnecessary safety net. Are extended warranties worth it for refurbished e-Bikes? Upway’s team recommends that customers who ride over 1,000 miles per year are most likely to benefit from extensions. Continue reading to learn about Upway’s extended warranty options and whether they make sense for you.
E-Bike extended warranty options
If you’d like more protection beyond the standard warranty on a refurbished e-Bike, Upway offers extended coverage options tailored to your needs. At checkout, you can easily add a plan from our partners, Extend or Sundays.
Upway’s Standard Warranty
Every Upway e-Bike comes with a 1-year limited warranty. This warranty covers all electronic and mechanical parts. If there’s a problem with your electric bike, we’ll connect you with a partner bike shop for fast repairs, or provide a replacement or refund if needed. The warranty excludes normal wear and tear, misuse, improper maintenance, and modifications.
Extra Protection with Extend
Extend offers protection plans lasting 1, 2, or 3 years to keep your e-Bike under warranty for longer and include a wider range of incidents. The Extend policy covers crashes and damage from road hazards (excluding motor vehicles) and mechanical or electrical failures after the original warranty ends. Extend plans can be added at checkout or within 30 days. Claims are quick and easy online or by phone, and if your bike can’t be repaired, you’ll receive a full refund of its purchase price.
Sundays E-Bike Insurance
Sundays provides dedicated e-Bike insurance covering bike theft, vandalism, malicious damage, collisions with motor vehicles, and accidental damage. This coverage applies both at home and when you are out. Unlike many homeowners’ or renters’ policies, Sundays’ policies are designed specifically for e-Bikes, ensuring you’re fully covered where traditional insurance falls short.
Are extended warranties worth it?
Spending the extra cash on an extended warranty is recommended for people who use their e-Bike frequently or who have an expensive model. While an extended warranty will always add peace of mind and protection in the case of an accident, it isn’t necessarily worth it for all riders. In general, Upway suggests it for riders who ride 20 miles or more per week.
An extended warranty for an electric bike is most appropriate for:
- High-mileage riders: People who ride 20+ miles per week. If you rely on your e-Bike so much for transportation or exercise, it’s a good idea to add extra protection.
- Bike commuters: Riding in the city and using your commuter e-Bike daily can leave it at risk of theft. Sundays e-Bike insurance covers theft at and away from home, as long as you were correctly using an approved lock.
- Expensive electric bikes: The higher the value of your e-Bike, the better idea it is to include an extended warranty or bike insurance in case something goes wrong.
Even if you don’t opt for an extended warranty, all Upway models are covered by our 1-year warranty and quality guarantee. Choose between a huge variety across all categories, including commuter, road, mountain, folding, and cargo e-Bikes!
Frequently Asked Questions
What level of coverage do I need?
Does Upway offer a warranty?
Yes, all electric bikes sold by Upway come with a one-year warranty, guaranteeing the bike will be free from defects in materials and workmanship under normal use for twelve months from the date of purchase by the original purchaser. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- Upway includes a 1-year limited warranty with every refurbished e-Bike, covering all electronic and mechanical components and giving buyers peace of mind.
- Riders who travel more than 1,000 miles per year benefit most from extended coverage. Frequent use raises the chance of wear, accidents, or part failures.
- Upway partners with Extend and Sundays to offer extra protection options, including multi-year warranties for accidents and failures, as well as dedicated e-Bike insurance that covers theft, vandalism, and collisions.
