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These Are the Perks of Selling Your E-Bike to Upway
Written by: Rémy Rossi | August 28, 2025 | Time to read 4 min
Selling your used e-Bike doesn’t have to be a hassle—Upway makes it fast, easy, and rewarding.

More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.

👋 Do you know Upway?
Sell fast, get paid quick

Easy-peasy: Do it all from home
💸 Do you want to sell your electric bike?
Receive an additional $150 discount

Better for the planet
By selling your used model to Upway, you help extend the lifespan of your electric bike, reducing waste and carbon emissions. Contributing to the circular economy in this way helps our planet stay green and avoid the overproduction of e-Bikes when there are so many that could be reconditioned and upcycled.
Reliable support & seller satisfaction
Frequently Asked Questions
How can I contact Upway?
How do I ship my electric bike?
The easiest and cheapest method is to order a box through us for free! We have our own boxes that we can ship to you for free (there's a $50 refundable deposit). Please note that the box will be shipped after you accept the offer, and it will take 2-5 business days to arrive. Remember to include the battery, all keys to the bike, and the charger in the box. Then we’ll arrange the shipment, and the carrier will show up on the scheduled day to pick up your bike.
Does Upway accept all kinds of e-Bikes?
We can only accept electric bikes manufactured after 2017. For quality and safety purposes, we accept models from top brands with certified lithium-ion batteries. We cannot accept electric bikes that have cracks or major dents to the frame or fork. For other issues related to the electrical components and other parts, please detail them in your description in the selling form. We do not accept “custom” e-Bikes. We reserve the right to refuse any electric bikes.
Key Takeaways
- Fast & Simple: Get an offer in 48 hours, free shipping, and cash in your account within 5 days.
- Extra Value: Earn a $150 discount toward your next e-Bike when you sell to Upway.
- Sustainable Choice: Give your e-Bike a second life while reducing waste and supporting the circular economy.