All Upway e-Bikes come with a 1-year warranty that covers motor, brakes, and battery performance. If you wish to extend your coverage, you can add an Extend plan at checkout to protect your e-Bike beyond the standard 1-year warranty. For more comprehensive coverage from Upway, get a custom Sundays Insurance quote at checkout for theft, accident, or damage protection.
Do Refurbished E-Bikes Usually Include Inspection Reports?
Written by: Rémy Rossi | September 8, 2025 | Time to read 3 min
Buying a refurbished e-Bike? Make sure you check its “report card.”
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Refurbished electric bikes have been closely inspected and repaired to ensure they’re in perfect working order. But what really goes on behind the scenes? Pre-owned e-Bikes often come with an inspection report that details the bike’s exact condition. Upway attaches a digital inspection certificate to every bike. It looks like a battery capacity report, an overview of all the components & detailed history of the bike. Continue reading to learn about the contents of these reports and which retailers offer them.
What is an e-Bike inspection report?
Inspection reports give extra details about a used or reconditioned product. They include the current condition, repairs done, and ownership history. Brand-new products rely on the original manufacturer’s quality control, while in-depth inspection reports can increase the trustworthiness of a pre-owned e-Bike.
An inspection report for a refurbished e-Bike usually includes:
An inspection report for a refurbished e-Bike usually includes:
- Inspection checklist
- Completed professional servicing or repairs
- Battery health report
- Total mileage
- Mechanic’s note
- Ownership history
Do refurbished e-Bikes usually include inspection reports?
Most refurbished e-Bikes come with some sort of inspection report or mechanic’s note. Upway provides one of the most comprehensive reports with detailed photos, a full checklist, and additional information. For example, Trek’s pre-owned bike platform— Red Barn Refresh— includes close-up photos, detailed mechanic’s notes, and a warranty on each bike. The Pro’s Closet conducts a full inspection on certified pre-owned models and includes master mechanic’s notes, but doesn’t post a full report. With Buycycle, the information included depends on the individual product post.
Upway’s in-depth History & Inspection Report
Upway goes above and beyond to provide the most comprehensive history and inspection reports with each model. Upway tracks all this information when we receive the bike, during the certification process, and during the photoshoot for online posting— and we think you deserve to know it all as well.
Ownership history: The e-Bike came directly from a brand, professional bike shop, or individual. We’ll share when it was sold to us and its total mileage.
Mechanic’s note: Our master mechanics leave a note with any important details about the bike’s condition or components.
Battery condition: See the bike’s total mileage and the number of charge cycles of the battery.
Detailed photos: Every e-Bike is posted with high-quality photos, including close-up images of any scratches or paint damage.
UpCenter details: You can know exactly when and where the e-Bike was inspected and tested, in our New York City or Los Angeles UpCenters.
Full inspection checklist: Dive deeper by clicking on the comprehensive checklist, covering mechanical, electrical, and final checks. We mark down the specific parts that were fixed or replaced.
Frequently Asked Questions
What level of coverage do I need?
Does Upway offer a warranty?
Yes, all electric bikes sold by Upway come with a one-year warranty, guaranteeing the bike will be free from defects in materials and workmanship under normal use for twelve months from the date of purchase by the original purchaser. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- Most refurbished e-Bikes include inspection reports, but the level of detail varies by retailer.
- Upway offers one of the most comprehensive reports, including a checklist, photos, battery health, and mechanic’s notes.
- An inspection report builds trust, giving you clear insight into condition, repairs, and ownership before you ride.
