We deliver to all lower 48 states of the contiguous U.S. Delivery takes anywhere between 1 to 10 business days, depending on where you live and your selected shipping option.
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Sold
Urban Arrow Family
$5,299
$5,999new-12%
Sold
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Why we love it
Urban Arrow's Family is a incredible cargo bike that can carry up to 4 people at the same time. It comes fitted with Bosch's Performance Line motor that allows you to bring your whole family without breaking a sweat. It's a category defining bike that can truly work as a car replacement!
Top features
High-performance, reliable, top of the line engine for powerful assistance on all types of terrain
Never-owned-before electric bike, with little or no use
High-capacity battery for long range
Specifications
General
Brand: Urban Arrow
Model: Family
Usage: Cargo
Color: White
Year: 2022
Mileage: < 3 mi
Weight: 112 lb
Frame type: Open
Sizing
Manufacturer's size: Unique (ideal for people between 5ft 0in and 6ft 5in)
Seat tube length: 50 cm
Electrical
Battery
Condition: Original
Battery capacity: 500 Wh
UL certified: No. Unavailable for purchase in New York City. Learn more.
Motor
Brand: Bosch
Model: Performance Line
Engine location: Mid-drive
Engine torque: 65 Nm
Engine power: 250 W
Assistance type: Pedal
Max speed: 20 mph
e-Bike class: Class 1
Mechanical
Drivetrain & Braking
Derailleur model: Enviolo Heavy Duty Hub
Number of speeds: 1
Brakes: Disk | Hydraulic
Wheels & Tires
Wheels size: 26"
Tires: Schwalbe Super Moto-X (62-559 - 26 x 2.40)
History and Inspection Report
Inspection
Every e-Bike we sell undergoes our 50-point inspection process. Anything that doesn’t meet our standards is repaired or replaced by our mechanics.
Urban Arrow Family (2022)
Frame, drivetrain, braking system, wheels, tires and suspensions inspected and tested
Battery, motor and display diagnosed and in healthy condition
Software up-to-date
Test ride, deep cleaning and final quality control check
This bike has been inspected and tested in Brooklyn in February 2023.
Documents
Ownership history
This Urban Arrow Family was sold to us directly from a bike shop in December 2022.
Mechanic's note
The bike is in very good condition. The frame and components are as good as new.
Warranty and Protection
Included with your bike
Optional coverage available at checkout
See what our customers think of us
Frequently asked questions
Can I get my bike delivered anywhere in the US?
Can I talk to an Upway expert about this bike?
Yes you can contact us via our chat (from 9am to 6pm ET), via email at helpdesk@upway.shop or you can schedule a call with one of our Upway experts using this link.
Why is the mileage that low? Is the bike new?
A large percentage of our stock is actually brand new. In many cases, we get these bikes still-in-box from both manufacturers and bike shops as overstock. While you will typically not be eligible for manufacturer warranty for these bikes, this is how we are able to offer them at such a steep discount. You can find all our new bikes here.
Is my bike under warranty?
Yes! A professional bike mechanic has repaired, inspected, and certified your electric bike, meaning we are happy to offer a 1-year warranty that covers mechanical and electrical defects. If you experience any problems within the next 12 months receipt of your bike, please contact us via email: helpdesk@upway.shop.
If you would like, you can purchase a more robust warranty through our partner, Extend. You can read more about Extend's warranty here.
Does the price include sales taxes?
No. Your sales taxes will be calculated at check-out and vary per state. At the same time, you may not see any sales taxes applied to your purchase. If you have any questions, don't hesitate to reach out to helpdesk@upway.shop or via our chat.
Does Upway take pictures of all their bikes?
Yes! The pictures you are seeing on the product page are the pictures of the exact bike you will receive if you purchase it. At Upway we truly believe in transparency and trust, so we decided to take the time to have at least 7 pictures of each bike we have in stock so that you know exactly what you are buying. If you have any questions or if you want more pictures, don't hesitate to reach out at helpdesk@upway.shop or via our chat.
Does my bike come with key(s) and chargers(?)
Yes! You will receive the key(s), charger(s), all the accessories you see on the pictures if there are some (rack, basket, bag, etc except the bike stand in the photo) and the user guide if we have it.
What are the shipping options?
Upway lets you choose to receive your bike either in 15-minute assembly or 5-minute assembly options. You can also select additional preferences for delivery speed and appointment choice. Shipping starts at $99 but varies by model (some bikes aren’t eligible for the 15-minute assembly). You can find more info on this page.
What happens if something goes wrong with my shipment?
Please be assured that Upway has your back in case of any shipping damage. We generally recommend that customers do not refuse shipments. Upway will then credit you back a fair amount for any aesthetic, permanent damages such as scratches, and cover any repairs for functional damage.