Guide and news about electric bikes

How Good is the Customer Service of Refurbished E-Bike Retailers?

Discover how refurbished e-Bike retailers like Upway earn top marks for customer service and rider satisfaction.

What Do US Customers Say About Battery Life of Refurbished E-Bikes?

Refurbished e-Bike batteries at Upway keep 80–100% of the original range, fully tested, warrantied, and ready for thousands of miles.

Do People Believe That Refurbished E-Bikes Are Good Value For Money?

92% of Upway buyers say their refurbished e-bike was worth the price— explore why value, quality, and sustainability ride together.

Are Refurbished E-Bike Sellers in the US Responsive to Customer Concerns?

Discover how responsive refurbished e-Bike sellers are. Upway’s support answers within 30 minutes to resolve customer concerns fast.

Do Delivery or Shipping Issues Occur Often With E-Bikes Purchased Online?

Upway’s custom boxes keep 98% of e-Bikes damage-free during shipping—learn how we ensure smooth, secure delivery every time.

How Bike Leasing Is Powering Germany’s Cycling Boom

Germany’s bike leasing boom is redefining commutes—tax perks, employer support, and e-Bikes are powering a cycling revolution.

Outgoing NYC Mayor Adams' 15 MPH E-Bike Speed Limit Goes Into Effect, But Will It Last?

NYC’s new 15 MPH e-Bike speed limit starts Oct 24 under outgoing Mayor Adams— but thankfully for critics, its future is uncertain.

How Accurate Are Online Descriptions and Photos of Refurbished E-Bikes?

99% of Upway buyers say their refurbished e-Bike matched the listing exactly—discover how accurate online descriptions really are.

Pay-Per-Ride: Belgium’s Cycling Commute Allowance

Belgium pays workers to cycle to work. Discover how its tax-free commute allowance boosts biking and sustainability nationwide.

How Easy Is It To Get Replacement Parts Like Chargers If E-Bikes Arrive Damaged?

Upway replaces damaged e-Bike parts—like chargers—within 72 hours, free of charge, under its Shipping Protection Policy.

What Common Issues Do US Buyers Report When Purchasing Refurbished E-Bikes?

Buying a refurbished e-Bike? Learn about the rare issues US buyers report—like minor delays or scratches—and how Upway quickly resolves them.

Are Refurbished E-Bike Platforms Generally Trustworthy?

Refurbished e-Bike platforms like Upway can be a safe, affordable choice—if you know the signs of trustworthy sellers.