How Does Upway Source Its E-bikes


Written by: Rémy Rossi | April 20, 2025 | Time to read 5 min

Upway isn’t an e-Bike manufacturer, so where does its electric bikes come from? Here’s the inside scoop on how Upway sources its e-Bikes.

More about the Author: Remy Rossi

Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.

Upway UpCenter and repair stands

If you’re in the market for an e-Bike, you may be considering a certified pre-owned option from the popular Upway marketplace. Upway is a leading retailer of used electric bikes that launched in the US back in 2023 after becoming a trusted retailer across Europe.

Before buying your e-Bike from Upway, you may want to know how we source our e-Bikes. Understanding our sourcing and refurbishing process can help you know where your bike comes from and why our e-Bikes are such a trusted, affordable option.


What is Upway?

Upway is a leading supplier of eco-friendly electric bikes. Our mission is to make sustainable mobility accessible and enjoyable for all. We offer a wide selection of affordable electric bikes at up to 60% lower than newly priced models.


Our mission is to help people find their ideal e-bike at a lower price to help everyone get into a less costly, healthier and more eco-friendly mode of transportation. Our wide selection of e-bikes, including electric city bikes, electric mountain bikes, electric cargo bikes, and foldable electric bikes, let us cater to the diverse needs of our customers, whether they are avid cyclists, commuters or outdoor enthusiasts.


Electric mountain bike at Upway Garage Sale


How Do We Source Our E-Bikes?

At Upway, we take pride in offering the best e-Bikes at competitive prices. To achieve this, we carefully source our e-Bikes through several channels:


Manufacturer and bike shop partnerships:

We have established partnerships with leading e-Bike manufacturers, including Aventon, Specialized, Gazelle, Giant, and many others. These relationships allow us to secure exclusive deals and offer affordable options to our customers. We capitalize on overstock and clearance sales from manufacturers and retailers, allowing us to provide our e-Bikes at discounted prices. This is why you will find new bikes on Upway with very low mileage.


Bike shops

Upway partners with quality bike shops from across the US. We may purchase their demo e-Bikes or overstock models. We also offer our trade-in program where customers receive a voucher for their used e-Bike to use at that retail location, such as the Upway x Rad Power Trade-In Program at RadRetail locations.


Individual sales and trade-ins

We accept used e-Bikes and trade-ins from customers looking to upgrade their current e-Bikes. When we acquire pre-owned e-Bikes, we put them through a rigorous inspection, repair and certification process to ensure they meet our strict standards for performance and safety.


Our Certification Process

All our e-Bikes go through a rigorous inspection and certification process. This process includes a 50-point inspection that assesses all components of the e-Bike to ensure it is in like-new condition when we put it on the marketplace.


Inspection

Our team of expert technicians carefully inspects each e-Bike, assessing its motor, charger, battery, display screen and lights. We also check the frame, wheels, tires, brakes, saddle and all other components.


Repair and replacement

If our professional mechanics discover any damaged components, they repair or replace them with genuine parts from the original manufacturer. 


Testing

Once repairs are complete, we test the e-bike to ensure it operates smoothly and safely. This includes charge cycle diagnostic testing, testing the charger and connections and testing the drive unit via manufacturer software.

Upway mechanic repairing e-Bike


Final certification

After the e-bike passes all tests and inspections, it receives our Upway Certified Pre-Owned seal, a guarantee of quality and reliability.


Benefits of Buying Your E-Bike From Upway

When you purchase an e-bike from Upway, we offer several benefits over buying new. Not only are our e-bikes accessibly priced, but we also provide a comprehensive warranty, fast, reliable shipping and financing options. 


Shipping

We offer fast, reliable shipping to customers across the country. Our expert packaging ensures your e-bike arrives in perfect condition and ready for your next adventure. If you aren’t satisfied with your e-bike, you can return it for free within 14 days.


Warranty

All our certified pre-owned e-bikes come with a comprehensive 1-year warranty on the motor, electrical components and frame, providing peace of mind and protection against potential defects or issues.

Upway UpCenter and ebike inventory


Financing

We understand that investing in an e-bike can be a significant expense. That’s why we offer flexible financing options, making purchasing the e-bike of your dreams easier.


Shop Our Certified Pre-Owned E-Bikes Today


At Upway, we are committed to providing everyone with high-quality, sustainable transportation options. With our comprehensive certification process and exceptional customer benefits, you can trust that you're purchasing an e-Bike that is reliable, safe and environmentally friendly.

Browse our inventory of certified pre-owned e-Bikes today and discover the convenience, performance and eco-friendly benefits of electric bikes. Join the e-Bike revolution with Upway and experience the joy of sustainable mobility.

Key Takeaways


  1. Diverse Sourcing Channels: Upway sources e-Bikes from brand partnerships, bike shops, and individual trade-ins—offering top-quality bikes at up to 60% off.
  2. Certified for Quality: Every bike undergoes a 50-point inspection, repairs with original parts, and testing before earning the Upway Certified seal.
  3. Customer Perks: Buyers get a 1-year warranty, 14-day free returns, fast shipping, and financing—making Upway a smart, sustainable choice.

There is more to Explore

Visit below articles for more info about electric bikes 

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How to Sell My E-Bike Online: 3 Ways

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Why Choose a Full Suspension Electric Bike? A Guide for Trail Riders

Santa Cruz Electric Bike

How Electric Bikes Certified at Upway

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