We deliver to all lower 48 states of the contiguous U.S. Delivery takes anywhere between 1 to 10 business days, depending on where you live and your selected shipping option.
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Urban Arrow Family Performance
$4,599
$6,999new-34%
Sold
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Why we love it
The Urban Arrow Family Performance is an electric cargo bike designed to cater to the needs of active families and urban commuters. With its adaptable design and powerful electric motor, it offers a fantastic blend of practicality and speed. This bike is perfect for riders who desire an eco-friendly and versatile mode of transportation, whether you're transporting kids, groceries, or simply getting around the city, all while enjoying the convenience of electric assistance. The Urban Arrow Family Performance is designed to simplify everyday life, offering a fun and efficient way to get around and create memorable family adventures.
Top features
High-performance, reliable, top of the line engine for powerful assistance on all types of terrain
Hydraulic disc brakes for effortless, powerful and progressive brakes for complete safety
Specifications
General
Brand: Urban Arrow
Model: Family Performance
Usage: Cargo
Color: White
Year: 2020
Mileage: 1,338 mi
Weight: 110 lb
Frame type: Open
Sizing
Manufacturer's size: Unique (ideal for people between 5ft 3in and 6ft 1in)
Seat tube length: 48 cm
Electrical
Battery
Condition: Original
Battery capacity: 400 Wh
Number of cycles of battery charge: 51
Motor
Brand: Bosch
Model: Performance Line
Engine location: Mid-drive
Engine torque: 65 Nm
Engine power: 250 W
Assistance type: Pedal
Max speed: 20 mph
e-Bike class: Class 1
Mechanical
Drivetrain & Braking
Transmission: Chain
Derailleur model: Enviolo NuVinci Optimized
Brakes: Disk | Hydraulic
Wheels & Tires
Wheels size: 26"
Tires: Schwalbe Big Ben Plus (55-559)
History and Inspection Report
Inspection
Every e-Bike we sell undergoes our 50-point inspection process. Anything that doesn’t meet our standards is repaired or replaced by our mechanics.
Urban Arrow Family Performance (2020)
Frame, drivetrain, braking system, wheels, tires and suspensions inspected and tested
Battery, motor and display diagnosed and in healthy condition
Software up-to-date
Test ride, deep cleaning and final quality control check
Documents
Mechanic's note
This bike is in good condition. There are some scratches on the frame and some components may have external damage.
Warranty and Protection
Included with your bike
Optional coverage available at checkout
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Frequently asked questions
Can I get my bike delivered anywhere in the US?
Can I talk to an Upway expert about this bike?
Yes you can contact us via our chat (from 9am to 6pm ET), via email at helpdesk@upway.shop or you can schedule a call with one of our Upway experts using this link.
Why is the mileage that low? Is the bike new?
A large percentage of our stock is actually brand new. In many cases, we get these bikes still-in-box from both manufacturers and bike shops as overstock. While you will typically not be eligible for manufacturer warranty for these bikes, this is how we are able to offer them at such a steep discount. You can find all our new bikes here.
Is my bike under warranty?
Yes! A professional bike mechanic has repaired, inspected, and certified your electric bike, meaning we are happy to offer a 1-year warranty that covers mechanical and electrical defects. If you experience any problems within the next 12 months receipt of your bike, please contact us via email: helpdesk@upway.shop.
If you would like, you can purchase a more robust warranty through our partner, Extend. You can read more about Extend's warranty here.
Does the price include sales taxes?
No. Your sales taxes will be calculated at check-out and vary per state. At the same time, you may not see any sales taxes applied to your purchase. If you have any questions, don't hesitate to reach out to helpdesk@upway.shop or via our chat.
Does Upway take pictures of all their bikes?
Yes! The pictures you are seeing on the product page are the pictures of the exact bike you will receive if you purchase it. At Upway we truly believe in transparency and trust, so we decided to take the time to have at least 7 pictures of each bike we have in stock so that you know exactly what you are buying. If you have any questions or if you want more pictures, don't hesitate to reach out at helpdesk@upway.shop or via our chat.
Does my bike come with key(s) and chargers(?)
Yes! You will receive the key(s), charger(s), all the accessories you see on the pictures if there are some (rack, basket, bag, etc except the bike stand in the photo) and the user guide if we have it.
What are the shipping options?
Upway lets you choose to receive your bike either in 15-minute assembly or 5-minute assembly options. You can also select additional preferences for delivery speed and appointment choice. Shipping starts at $99 but varies by model (some bikes aren’t eligible for the 15-minute assembly). You can find more info on this page.
What happens if something goes wrong with my shipment?
Please be assured that Upway has your back in case of any shipping damage. We generally recommend that customers do not refuse shipments. Upway will then credit you back a fair amount for any aesthetic, permanent damages such as scratches, and cover any repairs for functional damage.