What Role Do Local Refurbishment Hubs In the US Play in Certified Programs?

Written by: Rémy Rossi | September 14, 2025 Time to read 3 min

Upway’s local hubs aren’t just repair shops— our UpCenters are the beating heart of certified e-Bikes, powering speed, trust, and community on two wheels.

More about the Author: Remy Rossi

Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.

Upway Los Angeles UpCenter

When it comes to giving e-Bikes a second life, local refurbishment hubs are really where the rubber meets the road, or rather bike path. These hubs function as warehouses, headquarters, and repair centers to keep the wheels of reconditioning work rolling smoothly. Upway operates U.S. UpCenters staffed with master mechanics for local refurbishing in New York City and Los Angeles. Continue reading to learn more about the large importance of these local refurbishment hubs for certified pre-owned e-Bike retailers like Upway.

Upway has two regional hubs: NYC & LA

Upway mechanic at repair stand in LA UpCenter

Upway sells certified pre-owned electric bikes across the entire US and has two regional refurbishment hubs in Brooklyn and Los Angeles. It’s from those hubs— called UpCenters— that Upway can manage sourcing e-Bikes, certifying and inspecting them, and shipping models to customers. 


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Local refurbishment hubs increase efficiency

Upway UpCenter Brooklyn

One of the biggest benefits of having local or regional hubs— instead of a single headquarters— is the improved operational efficiency. Having a presence on both coasts helps Upway reduce logistics costs and delivery times, keeping prices low and shipping fast for customers. The immense size of the US means that local hubs can significantly increase efficiency and split up the work in the most optimal way.

Refurbishment hubs strengthen partnerships

Another advantage of local refurbishment hubs is strengthening community ties and retail partnerships. Upway collaborates with more than 200 bike shops around the country, and having an UpCenter nearby supports the collaboration and trade-ins even easier. Even more, Specialized, Aventon, Electra, Pedego, Yuba, and SUPER73 are California-based e-Bike brands, so having our Los Angeles UpCenter means closer geographical ties with these brand partners. 

Cycling is about community-building, too. The master mechanics working at each UpCenter know the cycling scene of each area like the back of their handlebars and add their local expertise. Upway also opens the doors of its local UpCenters to host events, provide test rides, and attend community gatherings like the recent CicLAvia near our hub in Redondo Beach. We’ve thrown bicycle block parties, garage sales, back-to-school events, and more to get our community amped about e-Bikes!

Visit an Upway UpCenter! 

If you live near New York City or Los Angeles, you’re close to an Upway UpCenter. You can make an appointment to come in and test ride electric bikes, or keep an eye out for upcoming events with giveaways, bike skill courses, bikes for purchase, and plain two-wheeled fun. 

Key Takeaways


  1. Local hubs in NYC & LA streamline refurbishment, lowering costs and speeding delivery.
  2. UpCenters strengthen bike shop partnerships and ties with U.S.-based e-Bike brands.
  3. Community events at hubs bring riders together, blending repair with real connection.




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