Upway sells electric bikes with a one-year warranty. The warranty guarantees the bike has no defects in materials or workmanship under normal use for twelve months from the purchase date by the original buyer. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
What Are the Main Channels That Supply Certified Pre-Owned E-Bikes?
Written by: Rémy Rossi | September 9, 2025 | Time to read 3 min
Learn more about where Upway sources its electric bikes, including rental fleets, bike shops, and direct sellers.
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Certified pre-owned electric bikes can be a great deal, but where do they come from? There’s a lot that goes on behind the scenes when it comes to finding new homes for used e-Bikes, including close partnerships between manufacturers, bike shops, and retailers like Upway. Around 80% of Upway’s electric bikes come from dealers, rental fleets, and individual sellers. I’ll pull the curtain back to reveal the main channels by which certified pre-owned models make their way to retailers, and eventually to riders like you.
Where do used e-Bike retailers get their bikes?
Retailers like Upway that sell pre-owned models get their e-Bikes from a few different sources. Upway, for example, has close relationships with top brands such as Specialized, Aventon, and Gazelle, and can buy overstock, demo, or previous year e-Bikes at discounted prices— these are typically models that have never been ridden before.
And when it comes to used electric bikes, the main supply channels include professional bike shops, rental fleets, and individual sellers. Mileage, use, and condition may vary, and Upway’s thorough certification and inspection process ensures the e-Bike returns to excellent condition that’s ready for its new owner.
E-Bike manufacturers
- Access exclusive deals, overstock, and clearance sales for discounted prices.
- Offer new e-Bikes with very low mileage.
- Upway may manage the brand’s returns.
Bike shops
- Partner with 200+ quality bike shops in the US to purchase demo or overstock e-Bikes.
- Upway’s Trade-in Program
- Many of these bike shops support any Upway warranty claims
Upway has close relationships with local bike shops around the country. Shops like Mike’s Bikes in California, Conte’s Bike Shops on the East Coast, and Rad Power Bikes' Rad Retail locations participate in our trade-in program.
Rental fleets
Businesses that rent a large number of bikes sell their older models when upgrading their fleet. These used electric bikes are often well-maintained since they have been used for rentals, but there is typically higher mileage and older model years.
Individual sales
- Upway accepts used e-Bikes from individual sellers
- Simple and easy online selling process
- Conduct rigorous inspection, repair, and certification to ensure performance and safety.
Upway makes it easy to sell your used e-Bike for cash, including an additional $150 discount on your next Upway bike. Upway accepts most models made after 2017— they must have the original batteryand charger, and no significant frame damage. Upway’s thorough reconditioning process brings used models to excellent condition, along with a 1-year warranty.
Other e-Bike marketplaces
While most pre-owned bike marketplaces source their products from the same channels mentioned above, the selling structure may differ. Platforms like Buycycle and The Pro’s Closet both allow commercial sellers like local bike shops to post pre-owned models directly on the marketplace, in addition to individual private sellers.
Upway has a wide selection of electric bikes, including cargo models, hybrid e-Bikes, folding electric bikes, and more, with savings of up to 60%!
Frequently Asked Questions
What is the warranty on Upway bikes?
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- 80% of Upway’s inventory comes mainly from bike shops, rental fleets, and individual sellers.
- Brand partnerships: Overstock and demo bikes from top manufacturers like Specialized and Gazelle ensure high-quality, low-mileage options.
- Certified quality: Every bike goes through a rigorous inspection and reconditioning process, backed by a 1-year warranty.
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