We accept all electric bikes manufactured after 2014. However, we only accept certain brands with certified Lithium-Ion batteries for both quality and safety reasons. Your bike must not show any structural damage (e.g., cracked frame). You must have the battery, its charger, and any keys (battery or frame lock) in your possession.
How Do Upway Trade-Ins Work?
Written by: Rémy Rossi | July 5, 2025 | Time to read 3 min
Upgrading your electric bike has never been easier. Trade in your used e-Bike and receive store credit to purchase a new e-Bike!
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Itching for a new ride? Upway makes it easy to trade in your used e-Bike and receive cash or store credit toward the purchase of a new model. We partner with over 150 bike shops across the country, helping you support your local bike shop and give a second life to your used e-Bike.
👋 Do you know Upway?
Upway is your go-to destination for buying and selling e-Bikes online. Find your next e-Bike at up to 60% off retail, available in new or like-new condition.
How the Upway Trade-In Program works
- Bring your used e-Bike to a participating location: The bike shop will use Upway’s real-time pricing tool to get you a quote for your e-Bike quickly.
- Trade-in: Accept the trade-in offer and receive an instant discount that goes toward the purchase of a new e-Bike at that bike shop.
- Refurbishment & resale: Your used e-Bike will make its way to an UpCenter, where it will be reconditioned and prepared for sale, supporting the circular economy and making e-Bike prices more accessible.
Get an Upway trade-in estimate ahead of time
It’s super simple to get a quote on your used e-Bike from Upway. Fill out this form with the information about the bike, including the brand, model, year, and total mileage.
Like your estimate? Bring your bike into one of our partner bike shops to complete the trade-in, or sell your bike online with Upway. For the trade-in, be sure to bring the bike’s battery, keys, and charger, and you'll get the value via in-store credit.
Like your estimate? Bring your bike into one of our partner bike shops to complete the trade-in, or sell your bike online with Upway. For the trade-in, be sure to bring the bike’s battery, keys, and charger, and you'll get the value via in-store credit.
Trade-in partners across the US
Upway is proud to partner with so many fantastic bike shopsall across the country. Our trade-in program provides an in-person experience, supports local businesses, and helps extend the life of your e-Bike. Here are just a handful of our 150+ excellent partners!
- Mike's Bikes (Northern CA & Denver area — Multiple Locations)
- The New Wheel (San Francisco)
- Danny's Cycles (Upstate New York)
- Conte's Bike Shop (Washington DC Area)
- Rad Retail (Rad Power Bikes – Multiple Locations)
- Propel Bikes (Brooklyn, NY)
- Bingham Cyclery (Utah)
- eBikes of New England
- The Hub Bike Shop (Westlake, CA)
Below is a map of all of Upway's trade-in partners across the US to find the location nearest you:
Frequently Asked Questions
What are Upway's acceptance criteria?
How are prices determined?
Our offer price is based on the retail value of your bike, its mileage, and market factors such as demand and seasonality for your model. We also factor in our own reconditioning costs so that the future owner can enjoy a bike in perfect condition, with a one-year warranty.
Do I get cash or store credit?
When trading in your electric bike at one of our partner bike shops, you’ll receive in-store credit that goes toward the purchase of a new e-Bike at the shop. You can sell your used e-Bike directly to Upway online to receive cash and a $150 credit to buy an e-Bike on Upway.co.
Key Takeaways
- Fast, in-person quotes: Bring your e-Bike to a local Upway partner shop and get an instant trade-in offer using our pricing tool.
- Earn store credit or sell online: Accept the trade-in for immediate credit at the shop, or sell directly via Upway.co from home.
- Eco-conscious cycling: Your e-Bike is reconditioned and resold through Upway’s UpCenters, keeping bikes on the road and out of landfills.
