All Upway e-Bikes come with a 1-year warranty that covers motor, brakes, and battery performance. If you wish to extend your coverage, you can add an Extend plan at checkout to protect your e-Bike beyond the standard 1-year warranty. For more comprehensive coverage from Upway, get a custom Sundays Insurance quote at checkout for theft, accident, or damage protection.
What Do Most E-Bike Warranties Cover?
Written by: Rémy Rossi | October 2, 2025 | Time to read 4 min
Here’s exactly what most e-Bike warranties protect— and what they may leave out.
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Warranties come standard on all new electric bikes and refurbished models, but how far do they go in protecting your ride? The devil’s in the details (and fine print), though most e-Bike warranties cover similar things for at least one or two years, such as frame integrity, electrical issues, and components. At Upway, warranties cover both electrical, including the motor and battery, and mechanical parts.
What’s typically covered by an e-Bike warranty
Frame
A warranty on the frame and structural parts comes standard on brand-new electric bikes. This part of an e-Bike warranty typically only applies to the original owner of the bike and activates after the bike is registered shortly after purchase. Frame warranties are often the longest, with certain brands providing 10-year coverage or even lifetime warranties on their frames. If there’s a defect in the frame or rigid fork or a structural issue develops through normal use, the brand will typically replace the frame at no cost. A frame warranty, however, does not cover damage from a crash or improper use of the bike.
Battery & motor
Unlike regular bicycles, e-Bikes come with a warranty on the battery and motor that power the bike. Issues can arise with complex electrical systems such as drive units on electric bikes, and a warranty ensures that you’re covered in the event of malfunction or any defects. Popular brands like Trek, Giant, Gazelle, Specialized, and Aventon provide an industry-standard 2-year warranty on the batteries and motors of new electric bikes. The warranty may also cover the display and controller as well. Some manufacturers of batteries and motors, like Bosch, provide warranties for their specific components used on models.
Mechanical components
Electric bike warranties cover the mechanical components, including the wheels, brakes, and drivetrain. If there is a major defect in the mechanical parts, it’s likely covered by the warranty. If the damage or malfunction is due to a crash or gradual wear, however, it probably isn’t covered. Those components naturally wear down or require servicing, but shouldn’t have defects or issues when the bike is new.
What’s typically excluded from e-Bike warranties
E-Bikes warranties have limited coverage, and it’s important to know what’s included and excluded in your specific policy.
- Wear and tear: Components that naturally wear down with use, such as tires, the chain, and brake pads, are not covered by the warranty.
- Accidental damage: Damage resulting from accidents, crashes, or misuse is not included. However, extended warranties or e-Bike insurance can make up for this gap in coverage.
- Improper use and neglect: E-Bikes require regular maintenance and servicing, and failure to follow proper maintenance guidelines or inappropriate riding can void the warranty.
- Water damage: E-Bikes are largely waterproof but water exposure or submersion is often an exclusion in e-Bike warranties.
What’s the warranty for certified pre-owned e-Bikes?
Trusted retailers like Upway provide warranties on certified pre-owned electric bikes. E-Bike warranties on new models are non-transferable and are only valid for the original owner, so Upway provides a fresh one. The warranty is backed by our 50-point inspection and rigorous certification process to ensure the bike is up to our standards and ready to ride. Every Upway e-Bike comes with a 1-year limited warranty for peace of mind. This protection covers both electronic and mechanical components on all bikes purchased through Upway, so you can ride confidently. If an issue arises, we’ll take care of the repair, replacement, or refund as needed.
Frequently Asked Questions
What level of coverage do I need?
Does Upway offer a warranty?
Yes, all electric bikes sold by Upway come with a one-year warranty, guaranteeing the bike will be free from defects in materials and workmanship under normal use for twelve months from the date of purchase by the original purchaser. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- Most e-Bike warranties cover frames, motors, batteries, and key components for 1–2 years.
- Wear-and-tear, crashes, and neglect are usually excluded from standard coverage.
- Upway includes a 1-year warranty on all certified pre-owned e-Bikes, covering both mechanical and electrical parts.
