About Upway

Our mission is to make electric mobility accessible for everyone

Our story
Upway was founded in 2021 to enable riders to get in the saddle without overpaying for a high-quality electric bike or feeling uncertain about purchasing a pre-owned bike on classified websites. Electric bikes continue to increase in popularity, changing the way we get around our neighborhoods and cities. In fact, in 2022, e-Bike sales outpaced U.S. electric car sales.

We offer riders a one-stop shop with an unparalleled selection of affordable, thoroughly inspected, and professionally repaired brand-new and certified pre-owned electric bikes, with a 14-day return period and a 1-year warranty for complete peace of mind.
Why upway

An unmatched selection of e-Bikes at an unbeatable price

Whether you're in the market for a new ride or seeking a pre-owned gem, we offer e-Bikes from top-tier American brands like Specialized, Rad Power, or Super73, as well as quality brands such as Riese & Müller or Gazelle, known by e-Bike riders across the globe.

E-Bikes are more expensive than standard bicycles— there’s no getting around that fact. However, our unique business model means we partner with bike shops and manufacturers to pass on incredible savings to you, up to 60% off retail.

Trust and quality at every turn

Each electric bike undergoes a meticulous certification process led by our professional in-house master mechanics. Through a comprehensive 50-point inspection, we ensure each e-Bike is in top-notch condition before it reaches your doorstep.

We stand by the quality of our e-Bikes with our 1-year warranty that covers any mechanical or electrical failure, and offer extra-protection plans to cover your bike for up to 3 years and protect it against accidental damage and theft.

Have a question about a bike? Just ask!

Better for the planet

Electric bikes are emerging as a leading mode of transportation in the United States, and for good reason. They offer an eco-friendly alternative that addresses both environmental concerns and personal economic benefits, such as saving on gas prices.

Our certified pre-owned e-Bikes contribute to further reducing electronic waste and carbon emissions compared to brand-new bikes. Giving a second life to electric bikes ensures we do our part to take care of the planet and offer great deals for e-Bike riders, too. Embrace the future of transportation with us!
Meet Upway’s US team

Our mechanics, operations, marketing, and customer support teams are based in our UpCenters in New York and Los Angeles. Upway also operates in France, Germany, Belgium, the Netherlands, and Austria, bringing e-Bikes to life across the globe.

JOIN THE MOVEMENT

Since our inception, Upway has rapidly attracted a highly engaged online community and given a new life to more than 20,000 e-Bikes. Most recently, we opened our second UpCenter in the US on the West Coast— Upway is now operating in Los Angeles! Check out what our customers and the press are saying.

"...has already made a name for itself in Europe, where it has refurbished and certified more than 10,000 e-bikes.”


"Upway, a secondary market for used e-bikes, launched a repair program for VanMoof bike owners."

"...offers deep discounts on refurb, overstock premium bikes." "Wow, is it impressive."


"One of the best marketplaces for certified e-bikes, new or not."


"Now used eBikes in the U.S. have their own platform thanks to Upway."

"Upway’s marketplace is now making it possible to saddle up on a safe, sustainable ride."

"Upway is a startup building a platform to buy, refurbish, and sell second-life e-Bikes."

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