Upway sells electric bikes with a one-year warranty. The warranty guarantees the bike has no defects in materials or workmanship under normal use for twelve months from the purchase date by the original buyer. Another way to protect your electric bike is with e-Bike insurance, which we offer through our partners at Sundays at the time of purchase.
Most Reliable Online Dealers for Second-Hand E-Bikes in 2025
Written by: Rémy Rossi | November 13, 2025 | Time to read 3 min
Buying secondhand doesn’t mean taking chances. Meet the online e-Bike retailers that are worthy of their wheels.
More about the Author: Remy Rossi
Rémy Rossi is a bike writer, mechanic, and educator who got his start in community-based bike shops and co-ops. With a decade in the industry, he still wrenches on bikes when he can and plays bike polo on a fixie.
Reliability is the name of the game when it comes to secondhand items, including electric bikes. Riders are best off buying a pre-owned electric bike from a trustworthy retailer like Upway that thoroughly inspects, certifies, and guarantees the bike. Even after making their first purchase, around 3% of Upway customers return and buy another electric bike from Upway. Upway’s not the only reliable online retailer for secondhand e-Bikes in 2025— here’s all you need to know.
Most reliable online retailers of pre-owned e-Bikes in 2025
There are several trusted online platforms where riders can buy a pre-owned electric bike with confidence. Upway is the only retailer that specializes only in e-Bikes, while sites like Buycycle, The Pro’s Closet (TPC), and Bicycle Blue Book sell standard bikes, e-Bikes, and components. All e-Bikes from Upway are thoroughly inspected and certified by out master mechanics whereas other platforms share listings from private sellers— though TPC also offers a Certified Pre-Owned program.
- Upway: Certified pre-owned electric bikes— many in new condition— with a 1-year guarantee.
- Buycycle: Marketplace for private and commercial sellers to negotiate, buy, and sell all types of new and used cycling products.
- The Pro’s Closet: Platform that specializes in pre-owned higher-end bikes, e-Bikes, and components— has a Certified Pre-Owned program.
- Bicycle Blue Book: Both a marketplace and retailer of pre-owned bikes, named after the Kelley Blue Book for car value estimations.
What makes a used e-Bike seller trustworthy?
Whether you’re buying online or from a local listing, get as much information about the bike as possible. Reliable and trustworthy sellers post high-quality photos and include detailed information about the bike’s specifications and history. Upway’s customer service team is always ready to help with any questions about a specific bike, via chat, email, or phone!
While I recommend each of the retailers mentioned above, customer experiences may vary when interacting with private sellers. Some of them are marketplaces for individual sellers to post their bikes, with certain buyer protections offered by the site. These rules keep most of the riff-raff out, but issues can arise. Upway professionally inspects every electric bike in our inventory, along with a 1-year warranty and 14-day return window, to ensure customer satisfaction.
Signs that a seller is reliable:
While I recommend each of the retailers mentioned above, customer experiences may vary when interacting with private sellers. Some of them are marketplaces for individual sellers to post their bikes, with certain buyer protections offered by the site. These rules keep most of the riff-raff out, but issues can arise. Upway professionally inspects every electric bike in our inventory, along with a 1-year warranty and 14-day return window, to ensure customer satisfaction.
Signs that a seller is reliable:
- Several high-quality photos of the bike
- Detailed information about the bike’s specifications
- Known history of the bike’s ownership
- Return policy and bike warranty
- Timely customer service and responses
Upway lets customers buy with full confidence
Many sellers of used e-Bikes don’t include a warranty. In most cases, pre-owned e-Bikes lose the protection of their original manufacturer’s warranty, leaving buyers responsible for any unexpected issues. Some resale platforms offer limited guarantees, but coverage can vary widely.
Upway is built differently. Every refurbished e-bike undergoes a comprehensive 50-point inspection and comes backed by a 12-month warranty covering the frame, motor, and battery. This gives riders the confidence of buying used without sacrificing reliability. Upway also includes a no-questions-asked 14-day return window.
Browse certified pre-owned e-Bikes with a 1-year warranty—shop Upway today!
Upway is built differently. Every refurbished e-bike undergoes a comprehensive 50-point inspection and comes backed by a 12-month warranty covering the frame, motor, and battery. This gives riders the confidence of buying used without sacrificing reliability. Upway also includes a no-questions-asked 14-day return window.
Browse certified pre-owned e-Bikes with a 1-year warranty—shop Upway today!
Frequently Asked Questions
What is the warranty on Upway bikes?
Where does Upway get its bikes?
Upway sources its electric bikes from a variety of channels. We get many of our bikes directly from manufacturers that have bikes they want to send, overstock, or last year’s models. We also receive e-Bikes from bike shops across the country and individuals looking to give their used e-Bikes a second life.
Key Takeaways
- Trust and Transparency: Upway leads 2025’s second-hand e-bike market with full inspections, certification, and a 12-month warranty.
- Marketplace Comparison: Platforms like Buycycle and The Pro’s Closet also offer refurbished models—but warranties and protections vary widely.
- Buyer Confidence Matters: Look for verified listings, detailed specs, and return options to ensure your next e-bike purchase is risk-free.
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