Step 2: Prepare to ship your bike. Depending on your location, we'll suggest several pick-up/drop off solutions. Regardless, the shipping fees are on us (we do not take care of the costs related to packaging and protection. Please make sure to package it properly using foam padding, zip ties, and hub protectors to minimize any potential shipping damage. Damage caused due to improper packing will be deducted from our offer. Local bike shops regularly pack and ship electric and non-electric bikes).
Step 3: Collect your payment. Once we receive the bike, it will be inspected by our team of bike mechanics. If the condition of the bike corresponds with your description of your electric bike, you will receive the payment via bank transfer.